Privacy Policy – EduDownloads

Effective Date: 10/08/2025

Welcome to EduDownloads.Shop, your trusted source for high-quality PCMB teaching resources, presentations, notes, and MCQs. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our store, website, or support services.

🔐 SECTION 1 – What Information Do We Collect?

When you:

Purchase a product
Contact us via email or WhatsApp
Browse our website

We may collect your:

Name, email address, and phone number
Billing details (address, UPI/payment reference, transaction details)
IP address and browser/device details (automatically collected)

We use this information to:

Process your order securely
Deliver your digital products instantly
Provide customer support, updates, and receipts

✉️ SECTION 2 – Communication Consent

By making a purchase or joining our WhatsApp/email lists, you consent to receive:

Order confirmations and download links
Updates about new resources, offers, or launches via email or WhatsApp

Want to stop receiving updates?
Simply reply “STOP” on WhatsApp or email us at info@edudownloads.shop, and we’ll promptly remove your data.

📢 SECTION 3 – Disclosure

We may disclose your information:

To comply with legal obligations
If you violate our Terms of Service
If EduDownloads.Shop merges with or is acquired by another company

💳 SECTION 4 – Payments

We use Razorpay as our secure payment gateway. Razorpay is PCI-DSS compliant, which means your payment data is encrypted and handled with the highest security standards.

Your transaction data is:

Used only to complete your purchase
Not stored or saved by us after the transaction

For more details, refer to PhonePe’s Privacy Policy.

🌐 SECTION 5 – Third-Party Services

We work with trusted third-party providers (like PhonePe) solely to process payments and deliver products.

These providers:

Collect only the necessary data to complete their service
May operate under different privacy laws if outside your country

We encourage you to read their policies when redirected.

🔒 SECTION 6 – Security

We follow industry-standard practices to:

Keep your personal data safe
Prevent unauthorized access, misuse, or disclosure

🍪 SECTION 7 – Cookies

We use cookies to improve your browsing experience, manage sessions, and analyze site performance. Cookies do not personally identify you outside of our website.

👶 SECTION 8 – Age of Consent

By using this site, you confirm you are:

At least the age of majority in your jurisdiction, OR
Have consent from a parent/guardian to use our platform

🔄 SECTION 9 – Changes to This Policy

We may update this policy periodically. Major changes will be announced here. Your continued use of our site or services means you accept the updated terms.

📞 QUESTIONS OR REQUESTS?

Need to:

Access, update, or delete your data?
Unsubscribe from messages?
Know more about how we use your info?

Contact Us:
📧 Email: info@edudownloads.shop
📱 WhatsApp: +91 7310176401

We’re here to support you — just a message away!